Can the machine sell wet pet food?
Not under the supplied dry-snack operating scope. Wet, chilled or perishable pet food requires a separately validated refrigeration, hygiene, packaging and expiry-control configuration.
Which payment methods are included?
Project-specific / Confirm before quotation. The manual lists cash, coin, card, QR and e-payment as possible checks, but only devices named in the quotation and factory acceptance record are included.
How often should operators maintain the machine?
The supplied reference workflow calls for daily cleaning, weekly checks of locks, hinges, safety devices and power connections, plus monthly touchscreen, wiring, software, network and ventilation inspection.
Does the manual prove CE compliance for every pet-snack machine?
No. Directive and standard references in a manual are not a substitute for the exact declaration, certificate or test report covering the quoted model and BOM.
What is required for an accurate quotation?
Share the destination, quantity, SKU dimensions, temperature workflow, payment terminal and installation conditions.
Can the machine use a local payment terminal?
The exact terminal, MDB version, mounting, merchant account, network and destination approval must be reviewed together.
Which compliance documents are included?
Documents are confirmed against the quoted model, BOM and destination. A logo or unrelated certificate is not treated as universal approval.
How are lead time and MOQ confirmed?
MOQ and production timing are stated after the configuration, artwork, buyer-supplied devices and acceptance scope are frozen.
Can spare parts ship with the machine?
A recommended spare-parts list can be prepared from the final BOM and packed with the machine or supplied later.